Website Terms

These terms cover your use of opulentagency.tech, including the demo receptionist. By using the site, you agree to them.

1. Who we are

“Opulent” and “Opulent Agency” are trading names of Parth Trivedi, a sole proprietor based in India (“we”, “us”). You can contact us via the form on our website.

2. Using the site

• You may use the site to learn about Opulent, try the demo and contact us.
• Please don’t misuse it: no attempts to break, overload, scrape or reverse-engineer it, and no unlawful, abusive or misleading content.
• We may change, suspend or withdraw any part of the site at any time.

3. The demo receptionist

• The demo receptionist is a demonstration only. It answers as a fictional business. It does not make real bookings, and no engineer will be sent.
• Please don’t share sensitive personal information on a demo call.
• Demo calls may be recorded and transcribed to improve the service. Demo calls are limited in length and number.
• In a real emergency, such as a gas leak, call the National Gas Emergency Service on 0800 111 999 or 999 — not the demo.

4. No professional or gas-safety advice

Anything said on the site or by the demo — including example calls — is general information, not professional, plumbing, heating or gas-safety advice. Always use a qualified, Gas Safe registered engineer for gas work.

5. Prices and services

Prices on the site are indicative and may change. They are shown in pounds sterling. Our services are provided under a separate written client agreement, which governs if it differs from anything on the site. Nothing on the site is an offer capable of acceptance.

6. Intellectual property

The site, its design, text, logos and software belong to us or our licensors. You may view and share pages for your own business use, but you may not copy, adapt or reuse them commercially without our written permission.

7. Liability

We work hard to keep the site accurate and available, but we provide it “as is” and cannot promise it will always be error-free or uninterrupted. To the extent permitted by law, we are not liable for any indirect or consequential loss, or for loss of profit, business or data, arising from your use of the site or the demo.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law.

8. Links to other sites

Where we link to other websites, we are not responsible for their content or how they handle your data.

9. Privacy

How we handle personal data is explained in our Privacy Policy.

10. Governing law

If you use the site from the United Kingdom, these terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings there.

11. Changes and contact

We may update these terms from time to time; the date at the top shows the latest version. Questions? Contact us via the form on our website.